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Contact Our Support
Got a question or stuck on something? Send us a message, we’re here for you.
Technical Support
Trouble with the app, sync issues, or login problems?
General Questions
Curious about pricing, features, or how RelyPass works? Ask away.
Feature Requests
Have an idea that would make RelyPass better? We’d love to hear it.
Send us a message
RelyPass FAQ
Your quick guide to everything about storing, creating, and sharing secure passwords on iOS.
Fill out the form on this page with your name, email, and message; our team replies directly. For technical issues, include device type and app version.
Within 1 business day for general questions, same-day for urgent account-access issues. Real person, not a bot.
No. RelyPass is zero-knowledge; we never see your master password. Keep a backup somewhere safe — a physical safe or a trusted family member.
Use "Feature Requests" on this page. Every suggestion gets read and shapes the roadmap.
Describe what happened, your device model, iOS version, and app version. Screenshots help. Fixes are prioritized by impact and severity.
Not yet — form and email only, for thorough answers instead of rushed chat replies.
Request it via this form from your account email; confirmed within a few business days. Deletion is permanent — export anything you need first.
Within 14 days of purchase, contact us with your order details. Outside that window, reach out anyway — handled case by case.
Message us from your current account email with the new address; we verify and update it.
No public status page yet — contact support if you're having sync/login trouble and we'll confirm if it's a known issue.
One Lost Password Can Wreck Everything.
Back it up. Lock it down. Get RelyPass now — free to start, zero-knowledge from the first second, takes 3 minutes to set up.
